WARNING

You are using an outdated browser. Please upgrade your browser to improve your experience.

Close [x]

Hosptial Policies

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment.  Emergency cases shall always receive top priority, which is why an occasional appointment delay is inevitable.  Please realize that we make a sincere attempt to see each client on time.

For your convenience, ‘drop off’ appointments are available.  A ‘drop off’ means you could bring your pet at the time that works best for you and leave him or her with us for a couple of hours.
 Usually we will ask you to ‘drop off’ sometime in the morning so our doctor can examine the patient in between appointments or at a time purposely reserved for admitted patients.  Once the
doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.


Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets.  This is one of the reasons we ask you to restrain your pet.  We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy

We require full payment at the time services are rendered.  For your convenience, we accept:

 Cash, Interac, Visa, Master Card

Medicard is a flexible patient / client finance program, specifically designed for pet healthcare expenses that makes it easier for you to get your pet the treatment or procedures they
need.


For more information visit their website at http://www.medicard.com or by calling toll free phone at 1-888-689-9876



Exclusive Offer

Sign-up using the form or call us at 250-545-8200 to take advantage of this exclusive offer.

THIS ---->https://crescentfallsvetcom.vetmatrixbase.com/payment-options.html

Office Hours

DayMorningAfternoon
Monday8:00 am5:00 pm
Tuesday8:00 am5:00 pm
Wednesday8:00 am5:00 pm
Thursday8:00 am5:00 pm
Friday8:00 am5:00 pm
Saturday10:00 am2:00 pm
SundayClosedClosed
Day Morning Afternoon
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8:00 am 8:00 am 8:00 am 8:00 am 8:00 am 10:00 am Closed
5:00 pm 5:00 pm 5:00 pm 5:00 pm 5:00 pm 2:00 pm Closed

Testimonial

Finding a superb vet was a priority for our 13 year old Collie, Braidie. We were extremely fortunate to discover Dr. Ringness who is deeply caring and supportive of her patients and their humans. She explains treatment options clearly and works with us. The best testimony is that Braidie, a “frequent flyer” at Crescent Falls Vet Hospital, used to be afraid at other clinics, but now she waltzes confidently through the door to be greeted by the friendly, relaxed, efficient Staff.

Braidie, Chris & Ann H.
Vernon, BC

Newsletter Sign Up